Thursday, 22 March 2012

Transit user sets out criteria and the challenges faced in making it work.

http://www.burlingtongazette.ca/transit-user-sets-out-criteria-and-the-challenges-faced-in-making-it-work-she-doesnt-trust-burlington-drivers-enough-to-use-her-bike

Transit user sets out criteria and the challenges faced in making it work. She doesn`t trust Burlington drivers enough to use her bike. .

 Jane Irwin has the capacity to make a point incisively and with humour.  Her submission to the Master Transit Plan team are set out below in a slightly edited format.
By Jane Irwin

BURLINGTON, ON  March 22, 2012  I have used Burlington Transit for the almost 30 years I have lived in Burlington. On average, I travel by transit once or twice a week, which works out to 5 to 10 boardings  per week. My most frequently traveled routes are (in numerical order, not order of frequency) 1, 2, 3, 4, 5, 6, 8 and 10.

I could not attend the public meetings because of time conflicts, but I have read the very extensive background materials online and have also read the comprehensive comments by Walter Mulkewich. The former Burlington Mayor is extremely well-informed on the topic of how transit planning is related to the future well-being of this city. His generosity in presenting his thoughts about Burlington Transit has provoked my writing to express my own more concentrated passenger viewpoint.

Travel choices are extremely important factors in three 21st-century urban goals:
to improve the city’s economic health,
to improve the health of its citizens,
and to improve the city’s environmental conditions.


Measured by these criteria, the preferred travel choices, from best to worst, are walking and cycling, transit, taxi and private car. In terms of cost, the choices are the same. 
 
In terms of the travel time of a journey, the order is reversed: private car is fastest, then taxi, transit, cycling and walking.
Transit in Burlington is undergoing a major review that will produce a Master Transit Plan with significant public input.

The greatest opportunity for transit to compete for increased ridership is to reduce travel time to get from A to B. Everyone in today’s society appreciates more time.

The prime methods of reducing transit travel time include:
1) Greater frequency of buses, including shorter intervals for transfers.
2) Removing unnecessary bus stops ( co-coordinating bus stops with stop signs and lights).
3) More direct routes (not meandering hither and thither).
 
My own travel choices in recent years include walking, transit, taxi and private car. I stopped cycling 10 years ago because, in my experience, too many private car drivers in Burlington are careless of cyclist safety.

Drawing on my own experience, therefore:
- Having to wait 60 minutes for a bus is a deal-breaker. A 30-minute wait for a bus makes other travel choices more appealing. BT should aim for a maximum of 20 minute intervals.
(Here Irwin gets into a level of detail that will interest only those who travel the route but her point is still relevant.)

Just as one example, the number 5 route west from downtown at John Street, along Ontario Street to Maple Avenue:
stop for left turn at Pine Street;
stop for left turn at Elizabeth Street:
stop for left turn at James Street:
bus stop and stop light for right turn at Brant Street;
stop for left turn at Ontario Street;
bus stop mid block;
stop sign for Locust Street;
bus stop mid block;
bus stop at Burlington Avenue;
stop sign at Hager Avenue;
two more bus stops mid block;
bus stop and stop light for left turn at Maple Avenue.

In my view, the stop sign should be moved from Hager Avenue (a 3-way stop) to Burlington Avenue (a dislocated corner, difficult for pedestrians), which should be a 4-way stop; and at least 2 bus stops should be removed. I will defer to traffic experts of course, but it seems to me an effort should be made to co-ordinate the facilitating of bus transit.  It is also my view that the bus should travel on Elgin Street, thereby eliminating Ontario Street and the number 10 on Lakeshore. The Elgin Street bus stops would coincide with existing 4-way stop signs.

- I visit Oakville on occasion, and I prefer their grid system.
For example, why not consider one Appleby line connecting with cross-town buses instead of current 5 itty-bitty lines. Walkers Line has no bus connecting Lakeshore and Fairview. Routes Brant Street 2 and Guelph Line 3 do not meet Dundas Street. BT on Dundas Street has three routes 6, 15, and 11, mostly between Walkers and Appleby Lines. Between Brant Street and Guelph Line, Route 2 meanders just south of Dundas, as do Routes 6 and 62 between Guelph and Walkers Lines.

It is really poor practice for neighbouring communities not to have joint transit on city border areas.   Why not a Dundas Street bus from Brant Street to Oakville? The Oakville Dundas Street bus does not meet a Burlington bus.

Why not a bus from La Salle Park Road to Waterdown, taking a turn into Aldershot GO and VIA station?
Transfers on grid systems should be manageable with current technology, and therefore minimize delays.

Finally, in my experience, BT drivers are exceptionally courteous and helpful. The drivers are a great asset to Burlington Transit, and it should be recognized that their attitude is a factor in encouraging increased transit ridership. Congrats to BT for that!

The city’s Transit Advisory Committee doesn’t weigh in transit quite the way Jane Irwin does.
Ed note:  This is not a lady to trifle with.

1 comment to Transit user sets out criteria and the challenges faced in making it work. She doesn`t trust Burlington drivers enough to use her bike. .

  • parrking
    I think we just may be doing something right.
    Ward 2 Councillor Marianne Meed Ward said the following of a piece we posted:
    This is great feedback, thoughtful and very helpful, Jane. You may have already done this, but I have shared it with transit staff and members of the Transit Master Plan Review committee, for their consideration.
    Marianne
    Our Burlington might get on Meed Ward’s Christmas card list.
    ________________________________________

BTAC - Transit Advisory committee needs to know what`s going on within transit before it can advise anyone.


http://www.burlingtongazette.ca/transit-advisory-committee-needs-to-know-whats-going-on-within-transit-before-it-can-advise-anyone

Transit Advisory committee needs to know what`s going on within transit before it can advise anyone.

By Pepper Parr
REVISED
BURLINGTON, ON  March 22, 2012  A little dis-jointed would be stretching the way the meeting went.  Out of the loop for the most part would be another observation of the Burlington Transit Advisory Committee.  They were apparently unaware that the city`s budget committee had actively debated a fare increase but that the motion had not passed.  They just don’t know what is happening at the Council level to whom they are supposed to be advisers.

Lots of talent at the BTAC meeting; Eric Pilon, on the left, former Director of Transit for Oakville has worked with Burlington's Mike Spicer who is heading up the public participation part of the Master Transit Plan.

Mike Spicer, Transit Manager for Burlington Transit sits in on BTAC meetings and  commented that “Transit very much wanted a committee like BTAC in place to give us feedback”, however the committee’s role is not to provide feedback to the transit people but to advise city council on transit matter.  This Committee seems to have lost touch with its mandate and doesn’t appear to have any sense of “Mission`.  They don’t seem to know what they are supposed to do or even how to do their job.

The mandate is pretty clear and its set out on part of the city`s web site.
Provide input to Council and staff on initiatives and strategies affecting public transportation services ….
Review the city`s Accessibility Plan on an Annual basis …
Encourage and establish partnerships that assist with improving accessible transit service and decreasing gaps in service with agencies such as Halton Peel District Health Council … local taxi services
Consider matters related to Dedicated Gas Tax Funds.

These are just a few of the 10 points set out in the BTAC  Mandate.  Taxi rates are up for discussion at the Community Development Committee this week – (March 26th  if anyone at BTAC wants to attend)   How the city is going to manage the use of the Gas Tax Refunds from the federal government was part of the vigorous Budget Committee debate but the subject didn’t get a single word of mention at the BTAC meeting – that`s what you call being out of touch.

Sparsely attended Transit Advisory meeting - staff talent shows up - members appeared to have missed the bus.
The committee did go through a significant membership shuffle – three out of 12 members were returned to the committee last February.  The biggest problem seems to be getting a quorum and holding meetings regularly.  Prior to the March 20th meeting the committee had not met for five months – unacceptable by any standard and what had committee member Kevin Rahmer  voicing opinions that were a little tough for Chair  Joanne Vassell-Pittman to handle.  Other members of the committee – there were just five of them in attendance at the meeting – repeatedly had to ask  Rahmer to be more positive and not keep rehashing old issues.

There was apparently an occasion when Rahmer was to address the committee at some length but he failed to appear – which seems to be an ongoing problem for this committee.

BTAC has a new clerk who is more “den mother” than committee Clerk; that description is intended as a compliment.  Danielle Pitoscia  is one of the best Clerks the city has – I’d go so far as to say THE best Committee Clerk.  The BTAC crowd are going to need a lot of help if they are ever to get to the point where they are relevant and know how to operate as a committee and be able to provide city council with useful advice.  Right now it seems to be a place where people meet to talk about transit but seldom have a quorum and can`t do anything.

Scheduled to meet once a month, the Committee met last in September and didn’t have a quorum at that time.  The twelve member committee has six appointed members and six members from the stakeholder groups.  The committee is currently looking for new members.


At least one new Advisory committee member had not seen the Term of Reference for the committee, which is sort of like wanting to drive a car but not having a driver’s license.  It didn’t appear as if the committee was fully aware of the scope of their Terms of Reference and the opportunities they had to inform the policy side of transit in the city.

During the last round of serious concern over member participation all the committee members said they wanted to continue serving – then they don`t show up and meetings don’t take place.
Smart thing to do with this one is shut it down – they do have a representative on the Transit Master Plan Steering Committee but Peggy Russell didn’t attend the meeting and was unable to report.
The BTAC didn’t delegate to the Budget Committee on things transit.  Other than bicker at their meetings – it`s hard to see what they actually do.

Eric Pilon, a  former Director with Oakville Transit sits on the committee; Burlington Transit always send their  top people.  At times both the Transit Director, Donna Sheppard and Mike Spicer the Transit Manager take part in the meetings.  It is the Committee members who aren’t pulling their weight.  Joanne Vassell-Pittman, Chair, runs a decent meeting – she doesn’t have a vice chair, that`s vacant.  The student representative hasn’t been replaced either.

Kevin Rahmer, who certainly knows the transit file very well, doesn't make it easy for a chair to run a meeting.

Vassell-Pittman is a practiced chair, who is ready now to move on, and has advised her Board that she will not stand for re-election as chair but will finish her term.  During the Tuesday meeting she struggled to keep Rahmer under some control; he certainly knows the transit file, but has great difficulty staying focused and disciplining  himself.  He had to be reminded several times that his comments were disrespectful of the chair.

Peggy Russell, Maureen Van Ravens along with  Ward 1 Councillor Rick Craven are on the committee – all missed the bus.

There is a public out there that wants a good, well operated efficient transit service and they have opinions.  Having an Advisory Committee that can collect and marshal those opinions and take them to Council would be effective community engagement.  BTAC’s not there yet.

3 comments to Transit Advisory committee needs to know what`s going on within transit before it can advise anyone.

  • Bob Wood
    Good analysis. It isn’t often that we see coverage of City advisory committees. Many of them do good work sometimes without the full support of the bureucracy.
    I initiated the formation of this one when I was a Councillor in 2006. At the time staff were not terribly enthused about having the committee particularly having driver input.
    Staff have a responsibility to bring relevant items to such committees. Sounds like that wasn’t happening here.
  • Amy Collard
    Pepper:
    I am not, and never have been, a member of the Transit Advisory Committee. I would appreciate your immediate correction of this article.
    Thank you.
    Amy Collard
  • Channing Hall
    Pepper – please correct yourself – Danielle is not the best committee clerk,. There have been a number of complaints about her and she’s only part time. Do your research.
    We don’t agree with this comment. But people are entitled to their viewpoint.

Monday, 19 March 2012

Mar. 19, 2012 Poverty Free Halton: Transit Cuts of $500,000 per year

Poverty Free Halton Delegation to Burlington City Council on March 19, 2012 Opposing Proposed Cut to Transit of $500,000 per Year in Provincial Gas Tax Monies ... by Doug Brown

Mayor Goldring, City Councillors:

My name is Doug Brown, and I am here tonight representing Poverty Free Halton. We are a non-partisan citizen organization dedicated to the long-term goall of ending poverty in Halton Region. Through education and advocacy, our dedicated volunteer committee works to highlight issues of poverty and identify solutions to all levels of government. We believe that the solutions to poverty are within grasp, we just need the political will to obtain them.

Affordable and accessible transit is vitally important to many in our community. People on low income and those that cannot drive due to age or disability depend on transit to get to school, to get to work, to shop, to get to appointments, or to visit family and friends. Unfortunately, this is not easy in Burlington because of an under-funded transit system. This means that many people are not within reasonable walking – or rolling distance from a bus stop, or have inadequate service in terms of frequency and hours.

Burlington spends significantly less money on transit than most similar municipalities. This has been documented in the current MM Dillon Transit Master Plan Study. (Slide 1 Peer Review of municipal transit expenditures/capita). A complete comparison of transit spending by GTA municipalities was done by the Sustainable Urban Development Association (Slide 2 GTA property taxes in support of transit). This comparison shows that Burlington spends only half of the GTA average on transit.Under-spending on transit has caused Burlington to trail other communities in service levels and ridership. Historically, we can see that Burlington now has just over half the ridership per capita as it had in the mid nineteen eighties. (Slide 3 Transit Historical Performance)

Burlington’s low level of municipal funding for transit is also matched by it’s low proportion of transit spending from its gas tax monies. Currently it is 30% of gas tax funding – but even this low proportion may be reduced. It should be noted that in Toronto100% of gas tax funding goes to transit.

The Benefits of Transit:

Benefit/Cost analysis is the best way to look at the benefits and cost of public expenditures. Fare box revenues are only a small part of the benefits of transit and city expenditures on transit.

Transit provides a large range of benefits to the City and to all its residents. These include: reduced road congestion, reduced road expenditures, reduced expenditures on parking,  reduced health care costs (fewer injuries and cleaner air), reduced policing costs,  and reduced personal expenditures on transportation.

The benefits of transit have been quantified in a recent study by the Canadian Urban Transit Association, (CUTA),  The Economic Impacts of Transit Investment in Canada:A National Survey. (Slide 4)

The CUTA findings were:
  • The total economic benefit of the existing transit network in Canada is at least $10 Billion annually
  • A recent cost-benefit analysis of a large-scale national investment in transit found that an investment of $71 Billion in capital costs would return $239 Billion in benefits over 30 years – an annual rate of return of 12.5%
  • Transit reduces vehicle operating costs by about $2.4 Billion annually.
  •  Transit saves the health care system at least $115 Million annually.
 In the Burlington/Halton, an expanded transit system would provide large savings including (Slide5)
  • Reduced Policing, EMS, and Fire Dept. costs– enforcement of HTA accounts for a large part of total policing costs.
  • Expenditures on roads – an additional $2B in road widenings in Halton 2012-2031
  • Expenditures on parking – average parking space cost $30,000 (Gil Penalosa).

The economic and social benefits of transit are very substantial. Let’s go beyond the narrow and misleading R/C ratios and base our decisions on a comprehensive analysis of all the benefits of transit and all the costs of car-based transportation.

Respect Burlington’s Planning Documents and Planning Process:

The Ontario Municipal Board has required that Burlington increase its transit ridership from the current 2% of trips to 11% of trips by 2031 to allow for future intensification in our Official Plan. This will require more than a quadrupling of our transit ridership. With this in mind, the Steering Committee of the Transit Master Plan adopted a goal of increasing ridership.

It would be very unfortunate then, if before the Transit Master Plan is completed,  City Council would reduce transit funding. This would not only prevent any service improvements, but would require service cuts, with a resulting loss in ridership.

Such a decision would be counter to the City’s two main planning documents – the Official Plan and the Strategic Plan. The Strategic Plan Our Strategic Plan calls for an “increase the number of people who cycle, walk and use public transit for recreation and transportation. --What will it look like? - There are fewer cars on the road because more people are using public transit, walking or cycling

The Strategic Plan sets out the following expectations for the current Transit Master Plan update:
  • - improved transit service              
  • - more use of Burlington Transit               
  • - better mobility in and out of the city

Poverty Free Halton is asking that Council respect it’s own planning process and not approve a cut in transit funding from the gas tax.

Wednesday, 7 March 2012

Transit got a rough ride – fare increase on, then off ...

http://www.burlingtongazette.ca/transit-got-a-bit-of-a-rough-ride-fare-increase-was-on-then-off-then-the-whole-thing-got-sent-over-the-city-manager-he-will-add-a-fare-increase-real-fast

Transit got a rough ride – fare increase on, then off ,then it all got sent over the city manager. He will add a fare increase real fast.

By Pepper Parr
BURLINGTON, ON  March 7, 2012  There is going to be a fare increase – think in terms of it being an additional 25 cents added to the current $3.00 cash fare.   There will be discounts for monthly passes.

The Budget Committee stewed for some time over what to do with transit.  Ridership is only now getting back to the levels it was in the 80’s.  The transit people are reviewing a report from a group of consultants and working on a Transit Master Plan.

The truth for Burlington is that no one wants to take the bus except for the people that don’t own a car because they can’t afford one or are no longer able to drive.  Ten percent of the Burlington population is said to be living below the poverty line

The key metric for everything to do with transit in Burlington is called the R/C ratio; which is the ratio of revenue to cost.  On many routes it is terrible and consistently draws the comment that “I saw a bus go by and it was empty” which gets the response “if you get on the bus it won’t be as empty” from transit staff.
Transit has a budget of more than $8, 647,000 each year.

At the last budget meeting there were two recommendations for fare increases. Councillor Taylor wanted it raised to $3.25 effective September 1st which he calculated would bring in $89,251 in new revenue.  Why wait till September was Councillor Dennison’s response – he wanted the 25 cent increase to be effective May 1 – which would add $170,063 to the revenue side of the budget.  Neither amount does very much for a budget that is over $8 million.
They are looking at the same piece of paper but they are certainly not on the same page. Councillor Sharman and Director of Transit Donna Sheppard separated by key differences: he doesn't take the bus, she doesn't drive one..

Council members kept comparing Burlington’s prices to Oakville and Toronto – the cash fare in Toronto gets one a heck of a lot more value than Burlington is ever going to be able to offer.  It is ingenuous to suggest that a Burlington cash fare should be anywhere near what Toronto charges.

The debate went back and forth with some council members talking about the cost of the system to the city and others talking about the need for the city to provide a service.  None of the council members actually use the bus service; they don’t have to.  It is the public that has to use the service that isn’t being heard by the majority of this Council.  Meed Ward brings an understanding, sympathy and empathy for the problem.
Transit got mentioned in the Strategic Plan because the city had to mention it; it wasn’t put in the document because the city council members or staff saw it as a burning issue.

The budget committee kind of threw their hands up in the air and passed the whole thing back to staff saying – ‘here you guys figure it out’, which staff will certainly do.  The comment in the budget agenda document provided by Dennison went as follows:
Achieve an annual RC ratio system wide of not less than 45% by September 1, 2012 with a 5% ridership increase in the projection; and further, that staff and the consultant review the six routes that have RC ratios of 30% and under and come back with reviews that include buses for peak only; dial a ride for off peak.  All remaining routes are to be reviewed for opportunities for efficiency improvement and further, only improvements that can be implemented by June 2012.  In addition, staff to produce the utilization route maps for individual routes that do not show overlaps of routes on any page.

How’s THAT for a set of marching orders?  Absolutely none of it is do-able in the time frames given. Transit staff struggle maintaining a transit system in a city that really doesn’t want public transit but knows it has to provide such a service.  Somewhere between the early 1980’s and today something changed.  Ridership was much higher, the bus terminal was a bustling place and public transit was not seen as something poor people use.

Whether it was the urban sprawl, cheap gas and a lifestyle that had people driving everywhere; malls that you drove to and a transit schedule that seemed to meet the needs of the community – all hard to tell.  What Burlington does know is that it has a transit system that is costing too much and not delivering all that much in the way of value for what is being spent.
Plans to develop the parking lots either side of the John Street bus terminal and a consultants recommendation to get into marketing as much as moving people around suggest big changes for the service. Is city Council going to pick up the tab?

The most recent consultant’s report suggests that Burlington is going to have to morph from a service that moves boxes with wheels on it  up and down streets to an organization that tailors the transit service to the needs of specific markets and in the process become as much a marketing driven organization as an operator of vehicles.

It’s do-able.  It has been done elsewhere with significant results.  What seems to be missing in Burlington and at the Council table is the role transit plays in the life of a community.  It is not a source of profit.  It is a public service delivered by public servants in place to meet the needs, the real needs of the community.

That direction, put together by Dennison and sent back to staff, sounds like a cost cutting exercise handed out by an MBA graduate who has forgotten that the immediate and long term needs of the community are the issue.

Some social imagination will help.  Now that the task has been handed back to staff we will get to see what kind of a twist the city manager puts on the way he interprets his role.

Doug Brown, who has more documentation on transit services than anyone else in the city, has a vision for the service he thinks the city needs.  Does it square with reality?



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