Friday, 3 April 2015

Bob Wood Special to Burlington Post
Burlington Post  |  3 hours ago
On the busesBurlington Mayor Rick Goldring was among members of council who accepted a challenge to ride city transit for five days in the same month.
Last Saturday’s transit users forum at the Central Library was structured differently than most public meetings you might attend.
Typically, you will find a roomful of charts and exhibits and staff ready to interpret the graphs and maps and answer your questions.
But this day belonged to the riders.
It was their day for input, according to Burlington for Accessible Sustainable Transit (BFAST), the organizers of the event.
The approximately 85 people attending had good opportunity to air their concerns. While four of the seven members of Burlington council and Burlington MPP Eleanor McMahon heard about what was wrong with public transit in the city; there was much that was positive articulated as well.
A short film called theBurlington Youth Transit Surveykicked off the morning, followed by a transit user panel. During the last portion of the forum, participants moved into small groups for discussions.
In the panel discussion a comment about the great work done by the bus drivers was met with applause. The prevailing attitude seemed to be that system shortcomings such as poor signage, inadequate shelters, poor communication and scheduling conflicts and gaps are not the fault of the drivers.

Panelist Glenna Cranston noted, for example, that keeping on tight schedules was difficult for the drivers particularly on some routes like  No. 10.
Cathie Pym was very pleased with the Handi-Van service that is used by people who, due to a functional limitation, cannot use the conventional system.
With some of the bad weather conditions this year, “no one else made it but Handi-Van,” she declared.
Another Handi-Van user, Paul Benson, prefers using the conventional system as it offers him more flexibility.  He uses Handi–Van occasionally.
He characterized his trips as “fairly successful, on most occasions.”
That’s because connecting with different routes and different systems — Benson often goes to Oakville for appointments — isn’t always easy.  
Enduring 40-minute waits, with riders sometimes forced to sit in unsheltered transfer locations, particularly in winter, poses such challenges for seniors and others that people may not go out. Social isolation may be a consequence.
 One panelist described how while attending a Realtor’s open house a bus drove by. On the spot she decided to buy the house because it was on that bus route.
That was 17 years ago. In 2013, however, that route (No. 4) was deleted. Users got together with Burlington Transit (BT) staff and “a really clever solution” to revise the route was fashioned.
Unfortunately, the solution was only effective for the morning rush hour. In the evening, riders often face 40-minute delays when transferring from the GO train to BT buses.
From youth, there was a concern that many young people want to continue to live in Burlington but may not be able to stay unless they can afford a car.
Longtime users of BT recalled how most routes use to run every 15 minutes and there was very little GO service. Today, GO trains are more frequent than BT buses and the percentage of travellers using public transportation has dropped from seven per cent to just under two per cent, commuter James Smith told the forum.
“It’s all about money,” said Smith. “We need to re-invest in transit.”
But Burlington appears to be going in the opposite direction.
Judy Goodings, who facilitated one of the discussion groups, reported that Burlington’s “spending per capita is 50 per cent less than other municipalities.”
All participants were asked to fill in comment sheets.
BFAST will be organizing the comments and putting a report together that will be forwarded to council and available to all who attended.
Earlier this year, BFAST had challenged the city’s mayor and councillors to spend five days in a month using Burlington’s transit system.
At the meeting BFAST Chair Doug Brown acknowledged those council members who had accepted the challenge.  
“You can’t really understand how the system works without getting on a bus,” said Brown.
 

No comments:

Post a Comment